Third-party delivery

Delivery Service

Huawei Vmall has appointed City-Link as logistic partner to provide better experience to customer.

Area Covered

City-Link currently is able to cover entire Peninsula Malaysia and certain location for East Malaysia (for more information please contact our customer service hotline 1800-223366 10:00 am to 07:00 pm, from Monday to Sunday).

Payment Standard

FOC if purchase is more than RM 100 at Vmall, if purchase is lesser than RM 100 then the charge would depend on delivery location, and the system will display the additional amount during checkout.

Delivery Time

Under normal condition, the goods will reach within 3 working days for Peninsula Malaysia and within 5 working days for East Malaysia after payment is made. *Note* Working days is followed according to Kuala Lumpur Calendar, excluding the local public holiday and not including the payment date.

Free Tax Area

For those shipment go to Free Tax Area (including Pulau Langkawi and Labuan), we will take up to 5 days for delivery due to custom clearance is required.

Tracking System

When receiving delivery number from our system, you can go to their official website to check status on “track shipment” on right hand side at http://www.citylinkexpress.com/.

*Note* If you do not receive the goods within the time period we provided, please contact our customer service to get more information.